1. Scope of Work

• 1.1 Platform & Consultation Fees (PCF):
  Huescape Design provides consultation and design recommendations based on site feasibility and budget.

• 1.2 Booking Confirmation:
  A tentative estimate (“Initial BOQ”) is shared and valid for 30 days; final quantities may vary up to 10%.

• 1.3 Modifications:
  Customer can modify or delete items (up to 10% of BOQ value). All changes follow these Terms.

• 1.4 Site Validation & Final Scope:
  After site validation, Huescape Design finalizes the execution plan and “Project Value” (includes PCF).

• 1.5 Execution:
  Huescape Design executes interior work as per approved design at the designated property.

• 1.6 Multiple Orders:
  Multiple orders (e.g., modular work, civil work) can exist under one project; payments are order-based.

2. Payment Terms

• 2.1 Fees:
  Customer pays all fees and charges as communicated.

• 2.2 Non-Refundable Payments:
  All payments, including Project Value, are non-refundable due to the customized nature of work.

• 2.3 PCF on Modifications:
  PCF applies to any changes; minimum charge is on 90% of Initial BOQ.

• 2.4 Variation Impact:
  Any change in Scope affects cost and timeline.

• 2.5 Payment Method:
  Payments only through Huescape Design’s official payment link to “Huescape Design Pvt. Ltd.”

• 2.6 Taxes:
  Customer pays applicable GST or similar taxes.

3. Obligations of the Parties

Customer Obligations

• Provide property access, accurate site info, and timely approvals/payments.

• Allow site photography by Huescape Design.

• No direct dealings with Huescape Design vendors/employees (unauthorized transactions are void).

• 3D renders are for reference; only BOQ-approved items will be delivered.

• Products are made-to-order; payments remain non-refundable.

• Provide accurate registration details (name, PAN, contact, GST, etc.).

Huescape Design Obligations

• Designer assists in conceptual design and visuals.

• Project Manager supervises execution and communication.

• Product warranty is provided as per policy.

4. Project Delivery Timelines

• Project divided into phases with timelines set by Project Manager.

• Delays in approvals, payments, or site access extend timelines.

• Payment of balance due within 7 days of dispatch intimation; delay affects Handover date.

• Delay in product collection (beyond 30 days) incurs 0.25% of Project Value/week as warehousing charges; risk of loss shifts to customer.

• Handover = area is functional (minor snags don’t affect functionality).

5. Project Delays & Penalties

• Delay penalty = 0.25% of Project Value per week, max 3%, after grace period:

  Handover Period	Delay Conditions
  Within 60 days	a grace period of 7 (seven) working days from the committed Handover Date
  From 60 to 120 days	a grace period of 15 (fifteen) working days from the committed Handover Date
  More than 120 days	a grace period of 30 (thirty) working days from the committed Handover Date

• No penalty if delay is due to:

  • Customer default or delay (payments, access, approvals)

  • Scope changes

  • Force majeure

  • Misconduct or abuse of Huescape Design staff

  • Any delay attributable to customer

6. Warranty

• Covers manufacturing defects as per warranty document.

• Warranty valid only after full payment and signed handover.

• Claims via email to care@huescapedesign.com with proof.

• Some natural issues excluded.

• Disclaimer: All services/products are provided “as is”; implied warranties disclaimed.

7. Intellectual Property

• All designs, renders, logos, and content belong to Huescape Design.

• No usage without written consent.

• Infringement allows Huescape Design to terminate terms without refund and seek legal remedies.

8. Limitation of Liability

• Max liability = amount paid for the specific product/service.

• No liability for indirect or consequential losses (profits, rent, goodwill, etc.).

9. Expiration & Termination

• Terms expire upon Project Handover.

• Huescape Design may terminate with 15 days’ notice if customer defaults or abuses staff.

• No refund on termination due to customer fault.

• Certain clauses (Payment, IP, Liability, Force Majeure, etc.) survive expiration.

10. Force Majeure

• Huescape Design not liable for delays due to uncontrollable events (natural disasters, lockdowns, strikes, etc.).

• Parties may renegotiate if such conditions last over 15 days.

11. Governing Law & Jurisdiction

• Governed by Indian law; Lucknow Highcourt have exclusive jurisdiction.

12. Non-Disparagement

• Customer shall not make defamatory or negative comments about Huescape Design or its staff in any form (verbal, written, or online).

13. Miscellaneous

• Entire Agreement: These Terms + Policies form the complete contract.

• Variation: Huescape Design may revise Terms due to legal, market, or policy changes.

• Marketing Consent: Huescape Design may photograph project for publicity (without disclosing customer name).

• Severability: Invalid clauses don’t affect the rest.

• Notices: All communication via electronic transmission.

• Policies: Customer dos/don’ts, refund & privacy policies available at https://huescapedesign.in/terms-conditions

• Interpretation: No clause to be construed against Huescape Design as drafter.